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X-WR-CALNAME:Goss Cars University
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TZOFFSETFROM:-0500
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TZNAME:EDT
DTSTART:20260308T030000
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DTSTART:20261101T010000
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UID:MEC-f1ec6f11fdca959b087365bff349da2a@gosscarsuniversity.com
DTSTART;TZID=America/New_York:20261116T120000
DTEND;TZID=America/New_York:20261116T130000
DTSTAMP:20260605T155329Z
CREATED:20260605
LAST-MODIFIED:20260605
PRIORITY:5
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TRANSP:OPAQUE
SUMMARY:602 Process Development
DESCRIPTION:This class is required for Service Manager & Fixed Operations Director Certifications. The purpose of this course is to teach the manager how to design, document, and roll out the processes that drive consistent results.\nThe student will learn the following impact items:\n\nWhy process beats personality in a fixed operations department\nMapping the current-state process and identifying breakdowns\nWriting a one-page standard operating procedure\nRolling out a new process so it actually sticks\nAuditing and refining the process over time\n\nThis class is designed for the following associates… Service Manager, Assistant Service Manager, Parts Manager, Shop Foreman, Fixed Operations Director, & General Manager.\nTAKE QUIZ WATCH REPLAY\n
URL:https://gosscarsuniversity.com/events/602-process-development/
CATEGORIES:All Courses,Management Fundamentals
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